AuDeo are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy.
This Policy indicates the type of processes that may result in data being collected about you. Your use of this website and your registration to use the AuDeo Support Portal gives us the right to collect that information.
Cookies allow us to provide important site functionality so you don’t have to re-enter lots of information. They also allow us to remember what links and pages have been clicked or viewed during a session. If you have provided us with personal data, completing a contact form for example, we may associate this personal data with other information. This will allow us to identify and record what is most relevant to you.
By using your browser controls, you are always in control of the cookies we store and access on your computer.
You can view our cookie policy in more detail by following this link.
By submitting your email address you are consenting to receive the particular piece of information you requested, as well as allowing us to send you appropriate and useful communications. This includes, but is not limited to; invitations to our industry leading events and webinars, our latest assets (whitepapers, guides, reports, infographics, videos and case studies) and promotional offers on software and services. We would also like to keep you abreast of industry news that is relevant to you.
At any time, you can update your preferences by clicking the link in any emails you receive from us. The link will always be in the footer of the email. You can also stop receiving emails from us using that same link.
We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website. We will use remote access to your systems to gather meeting room use and call data information to provide you with monthly statistics, monitor your systems, provide a back up service, provide centralised directory management and to interrogate your systems during support calls if required.
We use the information collected primarily to process the task for which you visited the website.
Your individual company usage data will only ever be published to you and included in total collective average statistics for other companies to compare to. AuDeo Systems Ltd may quote and publish typical average usage statistics for marketing purposes.
We will use your contact information to email you statistics, reports and quarterly news, ideas, tips & tricks and industry developments based on the data we have collected. All of our email communications will contain an automatic unsubscribe facility, so if you decide at some time in the future to unsubscribe, you may do so very easily.
Data collected in the UK is held in accordance with the Data Protection Act and GDPR regulations. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.
We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver goods that you have ordered. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at sarah.roberts@audeo.co.uk or write to us at AuDeo Systems Ltd, First Floor, 6 Faraday Office Park, Rankine Road, Basingstoke, Hants, RG24 8QY. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.
If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at sarah.roberts@audeo.co.uk. You can also correct any factual errors in that information or require us to remove your details from any list under our control.